StrollsParis Terms & Conditions
285 rue de Vaugirard 75015 PARIS, FRANCE
Tel.: 0033 6 50 37 31 46
Strolls & StrollsParis are names owned by Parisian Keys. Parisian Keys is registered in France (N° SIRET: 527 472 518 RCS Paris). By accessing any areas of www.strollsparis.com, users are legally bound and required to abide by these Terms and Conditions. Any command sent to Parisian Keys is submitted to these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use this site or book any tours. Users should ensure that they read and fully understand all of the provisions of these Terms and Conditions.
Payments do not imply an invoice for booking; an invoice can be sent by email upon request.
The total price of the tour must be paid in advance. Bookings will be valid only once payment is fully completed.
If the reservation is made with over 35 days in advance, the customer has the option to pay the 25% of the final price as a reservation fee and the rest the latest 30 days before the tour.
Our prices are net. The payment is due in euros.
Indicated prices are valid since their publication and in general for one season. Parisian Keys can at any time modify the prices published on the site.
To book a tour, the user can purchase the service directly from our website or needs to contact Parisian Keys via email or via our contact forms available on www.strollsparis.com. We will answer and provide more information about the tour. Then, if the payment hasn't still been made, the user needs to pay online the full price, or 25% of it (via Paypal or Trekksoft) depending on how much time ahead the tour the reservation is made.
-Full price: with less than one month before the tour
-25% (reservation) + 75% later: if reservation is made with over 35 days before the tour, customer will be able to pay only the guarantee fee to reserve and the amount due (75%) before 30 days of the date of the tour.
Once the payments have been completed, the user will receive a voucher (by email) with information about where and when to meet, confirming his final booking. This voucher should be presented to the guide at the beginning of the tour.
Delays during tours
Delays might occur due to traffic jam in Paris. In case of delay Parisian Keys will not be responsible for any additional expenses that might occur due to this delay. Parisian Keys always does its best to schedule the itineraries to deliver the best service. Specially, Parisian Keys, tour operators and independant guides promoted by us will not be liable of any airline, cruise, bus, taxi, train ticket or hotels additional charge.
Emails and deliveries
We recommend our customer to verify if their e-mail address entered in our form is correct.
Please check your spam box if you did not receive the voucher within an appropriate timing (usually within 48 hours).
Parisian Keys does not use the data collected unless the customer explicitely authorizes PK to do so. The customer can at any time ask to be deleted from the customers’ list by writing an email to
Parisian Keys can’t be held as responsible for any injury that could occur during a tour, according to the French and European laws.
Damages and Complaints
IN NO CASE SHALL PARISIAN KEYS AND RESPECTIVE INDEPENDANT GUIDES OR TOUR OPERATORS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHICH MIGHT OCCUR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, OR DURING A TOUR.
Court of Law: PARIS, France
Parisian Keys and their customers admit that the applicable jurisdiction will be the one of Paris, France in case of complaint or damages. These Terms and Conditions are the only ones valid except if a special contract is signed. The performance of these Terms and Conditions shall be governed by the laws of France. Parisian Keys can modify these Terms and Conditions at any time.